Privacy policy
This version was last updated on February 5, 2025.
Personal information
we collect
We collect only the personal information you have agreed to provide. We limit our collection of personal information to what is necessary to establish, manage and maintain our relationship with you.
For example, we may collect personal information when you:
- Sign up for our newsletter;
- Make a purchase or donation through our website;
- Register for our activities;
- Request our services;
- Sign up to volunteer;
- Apply for membership;
- Provide information for billing or delivery;
- Or contact us with questions or comments.
This personal information may include, but is not limited to:
- Identifying information, such as your first and last name, mailing address, email address and telephone number;
- Medical or family information, such as allergies and personal history;
- Financial information, such as the details used to pay your invoices;
- Any other information you voluntarily choose to share with us;
- Or any other information that helps us respond to your requests for services.
How we may use your personal information
We may use your personal information to:
- Identify you as a user of our website and, where applicable, as a client;
- Establish and maintain our business relationship with you;
- Provide you with ongoing services;
- Improve our products and services, including the use of this website;
- Contact you about questions or comments;
- Provide information about our products and services that may interest you;
- Prevent errors and fraud;
- And meet our legal obligations.
Sharing your personal information
To provide the products and services you have requested, we may need to share your personal information with trusted third parties, including:
- Service providers we have retained to carry out certain functions on our behalf, such as data processing, IT maintenance and website services;
- Our partners, in connection with collaborative agreements;
- Any entity involved in a merger, corporate reorganization or change of control affecting all or part of our organization.
We take the necessary steps to ensure that these service providers and partners process your information only for the specified purposes.
Cookies
We use cookies to improve your browsing experience and better understand how you use our website. Cookies are small files stored on your computer when you visit our website. They contain information such as your display language and certain browsing habits. This data is used for statistical purposes, to enable certain features and to make browsing easier. Information collected through cookies remains confidential at all times. You can disable or block cookies through your browser settings.
Links to other websites
Our website may occasionally contain links to other websites. Information shared on those websites is governed by their own privacy policies, if any, rather than this Privacy Policy. We encourage you to review those policies before sharing your personal information.
How long we retain your information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Access, correction and withdrawal
Once your identity has been confirmed, you may request access to the personal information we hold about you, in accordance with legal requirements. Requests must be made in writing.
You also have the right to request data portability. This means that, upon request and where technically feasible, we will provide your personal information in a structured, commonly used and machine-readable format.
To update your information or exercise your right to data portability, please contact us promptly by telephone or email so that we can keep your file up to date.
Contacting our Privacy Officer
If you have questions or concerns about how your personal information is processed or updated, please email us at direction@lespaspourrire.com.
Our Privacy Officer will contact you within thirty (30) days of receiving your email.
Updates to this policy
We may change this Privacy Policy at any time. We encourage you to review it regularly to stay informed about how we handle personal information.